SHIPPING

SHIPPING WITHIN AUSTRALIA

All prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Shipping within Australia will vary depending on the product ordered. Please contact us if you need a more precise time frame.

HOW MUCH WILL POSTAGE AND PACKAGING COST?

Shipping is calculatd on checkout based on your location. If your country is not in the options for shipping then please conatct us as we will need to give you a personalised quote.

IF THERE IS A PROBLEM WITH MY ORDER WHO DO I CONTACT?

If there is a problem with your order, please contact us via our CONTACT US page

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

For domestic delivery, you should receive your order within 3-5 working days of shipping. We will contact you when your order is shipped. If your order has not arrived within the allotted time, please contact us with your details. If your order has not arrived within the allotted time, please contact us with your details. If you have special instructions relating to the delivery, please be sure to indicate these when required on the delivery details page as you are checking out.

RETURNS

WHAT IS GNE GLOBAL’S RETURNS POLICY?

RETURNS POLICY

If, for any reason, what you’ve purchased is not suitable we are happy to offer you a refund

You must return any items within 7 days of receiving your order
We can only accept returns if items are unused and in their original condition with labels/tickets attached
You cannot return custom items that were built to your requirements.
Purchaser is responsible for any return shipping costs
For in store returns you must show your order confirmation email, which acts as your tax invoice

We recommend you send your goods back using a trackable delivery service as we do not accept responsibility for items lost in transit. Once we receive your parcel we will process your return and you will receive a confirmation email. Refunds will be credited against your original method of payment, excluding any delivery charges.